Vice President of Operations
An oral health industry professional since 1993, Joseph has the ideal credentials to oversee day-to-day operations and strategic planning for Smile Dental Services (SDS). He has had success both within clinical and corporate settings and has built a reputation for developing and executing advanced business strategies and innovative business models. Throughout his career, Joseph has been able to establish strong relationships within the practicing dental community as well as with the administrators of the California-sponsored dental program. His professional knowledge and industry contacts allow him to bring the latest and most inventive processes and procedures to SDS, providing our patients with the newest and most advanced care available.
Joseph is a member of the American Association of Dental Office Managers (AADOM) and is certified by the California Association of Dental Plans as a Procedural Consultant. He has training in Lean Six Sigma, a team-focused managerial approach that encourages customer focus and streamlined process.
As the Vice President of Operations, Joseph is responsible for the oversight of the entire SDS organization. He works with each affiliated office to ensure that every patient enjoys a positive experience and superior care and leaves their appointment satisfied with the value, service and knowledge provided. Joseph is responsible for developing company-wide goals and coordinating with managers across all departments, including Administration, Operations and Business Development, to ensure that the company operates smoothly and is on track to meet our goals. (To learn more about our goals, we encourage you to review our Mission and Vision statements.)