Office Manager & Area Business Leader (ABL)
Diana is the Office Manager of the Highland Dental Group and is also the Area Business Leader for four locations in the Sacramento, California area. The Area Business Leader is responsible for leading their assigned dental offices in the execution of best operating practices, operating efficiencies and superior customer service. The ABL partners with staff to implement policies and practices that will ensure equal opportunity, compliance with appropriate labor regulations and that will foster high levels of employee self-motivation and satisfaction. In addition, the ABL is tasked with identifying partnership or sponsorship opportunities with local organizations to promote awareness of Kool Smiles in the community.
Diana has been building her career in the dental field since 2005. During this time, she has held many jobs within the industry, including Receptionist, Treatment Coordinator and Dental Assistant. This knowledge and background give her the experience to accomplish her goals to create an environment which provides excellent care and superior service to all of our patients.